Shipping & Delivery

How much is shipping & what are the delivery times?

We offer free standard shipping on all orders worldwide! Express shipping via DHL is also available for faster delivery. These delivery times are estimates and begin once your order has been dispatched. Please allow 1–3 business days for your order t

When will my order be dispatched?

Orders are typically processed and dispatched within 1–3 business days of being placed. Please note that orders are not processed over weekends or public holidays. Once your order has been dispatched, you'll receive an email with your tracking number

How do I track my order?

Once your order has been dispatched, you will receive an email with your unique tracking number. You can use this number to follow your delivery progress online through the courier's tracking page. If you still can't find your tracking information, p

My tracking isn't updating — what should I do?

If your tracking appears stuck or hasn't updated in a while, don't worry — this is common with international shipping and doesn't necessarily mean there's a problem with your order.

My order hasn't arrived — what should I do?

We're sorry your order hasn't arrived yet. Here are a few steps to try before contacting us:. If your order still hasn't arrived after the estimated delivery window has passed, please contact us via live chat on our website. Our delivery guarantee: A

Will my delivery require a signature?

Most orders will have authority to leave, meaning a signature is not required. If you're not home at the time of delivery, the driver will leave your parcel in a safe place. If the driver is unable to find a safe spot, they may leave a card with inst