I received a faulty or incorrect itemUpdated 6 hours ago

We're really sorry about that! If you believe you've received a faulty or incorrect item, please follow these steps:

1. Visit our Returns Portal
2. Select the item and choose the appropriate reason (e.g., "Faulty item" or "Wrong item received")
3. Upload clear photos showing the issue
4. Add a brief description of the problem
5. Submit your request

Our team will review your case and get back to you as quickly as possible. Faulty and incorrect item claims are handled on a case-by-case basis, and we'll do our best to resolve it to your satisfaction.