Haven't received your store credit?Updated 6 hours ago

Before contacting us, please check the following:

• Has your return been delivered? — Store credits are issued within 1–5 business days of your return being received at our warehouse. If you chose a Green Return, it may take 1–3 business days.
• Check your spam/junk folder — Search for an email with the subject line containing "Bellux" or "store credit"
• Check the email address — Store credit is sent to the email address used on your original order

If you've checked all of the above and still can't find your store credit, please get in touch with us via our live chat or contact form and we'll sort it out for you.